TigerPoint EV Policies
Information about shipping, returns, checkout, product compatibility, and customer support.
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TigerPoint EV currently uses eBay for secure checkout and payment processing. When you click “Buy on eBay” on a product page, you will be redirected to the product listing on eBay to complete your purchase securely through eBay’s checkout system and buyer protection process.
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Most orders are shipped within 1–2 business days after payment is completed through eBay. Shipping speed, tracking details, and available delivery options may vary by product and will be shown on the individual eBay listing.
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Returns are handled through eBay according to the return terms shown on each individual listing. Please review the product listing before purchase for the most accurate return window, return shipping responsibility, and item condition requirements.
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Product pages and listings include vehicle compatibility information whenever possible. Please verify your vehicle model, year, and trim before purchasing. Some accessories are designed specifically for Tesla Model Y Juniper 2026+ or Tesla Model 3 Highland 2024–2025 and may not fit earlier vehicle versions.
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If there is an issue with your order, please contact us through eBay for the fastest support. This helps keep your order details, tracking information, and buyer protection process connected in one place.
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For general questions, product compatibility help, or website inquiries, contact: